FAQ:
Airport miscellaneous
Airport miscellaneous
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Is the airport always open?
Yes, the Passenger Terminal is open 24/7.
The terminal’s main entrance door located on the ground floor is always open, even at night.The cafe located on the ground floor in front of the main entrance is also open 24 hours a day.
The information office is open from 5:00 a.m. to 12:00 a.m.
You may enter the boarding area starting from 2 hours prior to your extra Schengen flight’s departure, and from 3 hours prior to your extra Schengen flight’s departure.
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How far in advance do I have to show up at the airport?
We recommend getting to the airport well in advance, whether you have hold baggage to be delivered to the check-in desks or hand luggage only and in any case within the times indicated by your airline.
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After check-in online, do I need to print the confirmation?
Some airlines accept the online check-in confirmation in both digital form (which passengers may show from a smartphone, tablet or computer) and printed, hard copy form.
However, in the airport there is no place for printing, so we advise passengers to bring a paper copy of their online check-in confirmation if expressly instructed by their airline.
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Where is the check-in area?
On the ground floor, on the left of the main entrance.
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Where do I find my Tour Operator?
In the check-in area. The desks dedicated to Tour Operators are those from 101 to 107.
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I have done the online check-in, how much earlier should I arrive at the airport?
Due to some significant infrastructure works for the redevelopment of the passenger terminal, it is necessary to arrive at the airport at least 3 hours before the departure time of your flight, whether you have hold baggage to be delivered to the check-in desks or hand luggage only.
If the airline tells you to show up at the airport even earlier than indicated above, please follow the company's instructions closely. -
Can I ship items by air?
To have information if you need to ship something that is not travelling with you, please contact our Cargo Agent.
If the item to be shipped is travelling with you, we will consider it to be baggage, so it should be brought onboard in compliance with your airline’s weight and size requirements.
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Which documents are needed to fly?
It is important to understand which identity documents and health records are required according to the destination country, or entry might be denied.
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Which documents are needed for minors?
All Italian minors need the following documents:
Personal ID (carta d'identità)
Travel documents (boarding pass)
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I landed in Bologna, but I have to continue to another destination: can I use the transfers area?
If you arrive from a Schengen destination, have hand luggage only and leave for a Schengen or non-Schengen destination, you can use the transfers area and directly access the boarding area to leave again. Access to the transfers area is located as soon as you enter the airport, in the first arrivals hall: use the automatic door on the right (signs: TRANSITI / FLIGHT CONNECTION / TRANSFERS).
If you arrive from a non-Schengen destination, whether you continue to a Schengen or a non-Schengen destination, you cannot use the transfers area, but you must carry out police checks to exit the arrivals area and then go up to the first floor of the Terminal to carry out security checks and enter the boarding hall, like all the other passengers.
Attention: if you have checked baggage and fly with Ryanair or with two different companies that do not send baggage to the final destination, you cannot use the transfers area, as you have to collect the checked baggage.
