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Notification center
  • NOTICE OF WORK AT THE AIRPORT

    Passengers are advised that we resumed the work of upgrading spaces and replacement of machines at security controls, with remaking of floor and reduction of access lanes to the boarding hall. We have already activated 4 new machines before the summer, now we are working on the activation in successive phases of another 4 machines, to make security checks easier and faster.

    We apologize for the inconvenience, we are working to make our airport more comfortable and efficient.

Notification center
  • NOTICE OF WORK AT THE AIRPORT

    Passengers are advised that we resumed the work of upgrading spaces and replacement of machines at security controls, with remaking of floor and reduction of access lanes to the boarding hall. We have already activated 4 new machines before the summer, now we are working on the activation in successive phases of another 4 machines, to make security checks easier and faster.

    We apologize for the inconvenience, we are working to make our airport more comfortable and efficient.

Assistance for deaf passengers – Tellis Service

Inclusivity and client focus. This is the goal of Bologna Airport with Tellis, the assistance service dedicated to deaf passengers that will be active from June 2022.

The service allows deaf passengers to communicate with airport operators through a remotely connected interpreter qualified in LIS (Italian Sign Language) translation, both for telephone assistance and for on-site assistance for deaf people, even without an appointment.

The Tellis service can be enabled free of charge and independently by the passenger: for phone calls, by logging onto the Marconi website in the "Special assistance" section or from the Tellis website or app of the same name, in the Tellis Free Access section. It can also be enabled at the airport by means of a special tablet on the TecnoADIL device in the Information Office, a tool that is also useful for hearing-impaired persons.

Tellis has been implemented in collaboration with "Service & Work", a social cooperative in Ravenna that works with the Ente Nazionale Sordi (ENS) Onlus - APS Consiglio Regionale Emilia-Romagna, with the support of Confcooperative Romagna.

Find out about the project

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